Health & Wellbeing

At Highgate, we’re dedicated to building a culture of health and balance. From our 4-day working week to exciting fitness challenges, explore the initiatives shaping our journey—and hear directly from our team about the positive impact they’ve experienced.

“Highgate I.T. Solutions puts well-being at the heart of the company, creating a productive ripple effect for everyone. I have experienced this firsthand, and I’m proud to be part of a team I now call friends as well as colleagues.”
Denise
Account Executive

4-day week

In April 2022, we began trialling a 4-day working week, and after a successful 6 months, this model was made permanent. Whilst the introduction of a 4-day week is not brand new, adoption is still quite rare. A five-day week is now an outdated concept and we are proud to be part of a cultural shift that sees organisations moving from measuring based on hours worked, to measuring based on results.
Following the 100:80:100 model, we commit to 100% of the pay, for 80% of the time, in exchange for 100% productivity.

Employee satisfaction survey

We work with Ultimate Resilience, a team of psychologists to run independent employee satisfaction studies. It is important to ensure we maintain and improve how our employees feel.

93% of staff agreed with the statement ‘I feel supported by my manager’

100% of staff agreed with the statement ‘I feel included and kept up to date with developments at work’

93% of staff agreed with the statement ‘I feel happy with my work-life balance’

“Working at Highgate has been incredibly rewarding, both in terms of career growth and personal development, which has positively impacted my well-being. There are no departmental walls here—I don’t feel like there’s a separate sales, purchasing, or finance team. We work collectively toward the same goals, and that unity is felt every day. The senior leadership team is supportive, giving us the space to learn and grow from each experience, which makes Highgate a truly empowering place to work.”
Fabienne
Head of Finance

Work anywhere organisation

We are a work anywhere organisation, believe that ‘work’ really is something do, rather than a place you go.

Whilst being 100% remote has always been part of our business, in recent years we have seen employees make the most of the ‘work anywhere’ model by working from the likes of Pakistan and Japan, whilst visiting family.  

Reduction of working hours

Time is the most valuable thing we have, and we wanted to give our employees more of that time back. In March 2022, we changed our working hours from seven and a half hours a day to seven hours a day, with no impact on salary. This reduction gives our teams 10 hours a month back to spend with family, loved ones, doing hobbies or activities, or whatever they feel is important to them.

Birthdays

All employees are gifted their birthday off! We want to give them the chance to spend the day celebrating as they wish!

Private health care insurance

All Highgate employees are provided with Private Medical Insurance paid for by the company. We have included mental health support cover too which includes unlimited talking therapies, mindfulness app and online support community.

Company events

Being a 100% remote organisation, we think it’s important to give our team the opportunity to get together and grow relationships face-to-face. Every few months, Highgate hire out a conference room and the entire business gathers to work from there, just as they would in an office.

We also have partners attend these, where they get valuable 1-2-1 time with the Highgate teams.

Towards the end of each year, one of these office days is tied in with our Christmas event, where we conduct an end of year review and annual awards ceremony, giving the business the chance to recognise the growth and accomplishments of individuals in the business.

Highgate also host annual abroad trips, giving our teams the opportunity to spend time together and make memories.

“If you value a position where you work with an incredible team of people who support and respect each other regardless of titles or positions within the organisation... where you know that everyone has your back as you have theirs, both mentally and materially... and where everyone is pulling in the same direction to achieve a goal that you all believe in collectively... If you don’t already work at Highgate I.T., you probably should.”
Tony
Account Director
“I’ve been at Highgate from the days when there was just a handful of us, and seeing it grow from strength to strength over the years, alongside continuous support, has been a truly incredible journey. I look forward to the future as we grow together.”
Yuji
Account Director

Company fitness challenges

Throughout the year, we run multiple fitness challenges to motivate employees.

Every January is dedicated to trying to beat the January Blues with our month-long challenge. All employees are invited to join the challenge, the WhatsApp group and to share their activities and progress over the course of the month. Team members recognise that being part of the group keeps them motivated and even encourages them to try new exercises that they hadn’t considered before!

In the months following, we introduce new challenges to the team to highlight the importance of our employees’ health, including our Noon Walk Challenge, where we encourage employees to get away from their desks during lunch times, to try to reach a team step target by the end of the month.

Join the Highgate Team!

Looking to grow your career with Highgate? Get in touch to see what exciting opportunities we have available.

Competition T&Cs

1. This competition is operated by Highgate IT Solutions, whose registered office is at 124 City Road, London, EC1V 2NX (Company Number: 07260520) (the “Promoter”). This promotion is in no way sponsored, endorsed, administered by, or associated with LinkedIn.

2. The competition will run from 01/05/25 to 31/05/25. All entries must be submitted by no later than the closing date. Entries received after the closing date will be disqualified.

3. One winner will receive an Apple 11-inch iPad Air - all subject to availability.

4. To enter the competition, follow us on LinkedIn at Highgate IT Solutions and complete the entry form on our website using your business contact information only. By entering, you agree to receive relevant marketing communications from Highgate IT Solutions. You can unsubscribe at any time.

5. There is no entry fee and no purchase is necessary to enter the competition.

6. By submitting a competition entry you have agreed to accept and be bound by these Terms and Conditions.

7. This competition is open to UK residents aged 18 years or over only and who are not employed by or otherwise connected with the promoter.

8. Only one entry is permitted per person.

9. Any copyright in each entry will be owned by the promoter and you hereby assign such copyright to the promoter.

10. The winning entries will be selected at random. Prizes are subject to availability. No cash alternative or substitute to the prize will be offered. The Promoter does not accept any responsibility if a winner is not able to take up or use the prize. The prize is not transferable.

11. Each winner will be notified either in writing, by phone and/or by e-mail within 7 days of the closing date.

12. The promoter will make reasonable efforts to contact the winner. If the winner has not returned contact from the promoter in response to being notified or has not claimed their prize within 14 days of the closing date, then the winner will have forfeited the prize and an alternative winner may be selected.

13. The promoter will not be liable for a prize that does not reach the intended recipient for reasons beyond the promoter's reasonable control.

14. The promoter's decision is final on all matters and no correspondence will be entered into.

15. The promoter accepts no responsibility for any damage, loss, injury or disappointment of any kind suffered by any participant in entering the competition, including as a result of any participant winning or not winning the prize.

16. The promoter reserves the right to hold void, suspend, cancel, or amend this promotion.

17. The draw and these Terms and Conditions will be governed by English law and any disputes will be subject to the non-exclusive jurisdiction of the courts of England.

Your Personal Data

18. Information provided in each entry will be collected, stored and processed by the promoter for the purposes of managing, administering and promoting the prize draw. Further details regarding our use of your personal data are available in the Promoter's Privacy Notice.