Terms and conditions

Which terms apply to your order depends on what you bought from us. Buying hardware or software is covered by one set of terms. A managed services agreement is covered by another.

Last updated: 1 September 2026. Terms in effect before this date are archived and available on request.

Buying hardware or software

If you've bought IT hardware or software from Highgate, whether as a single order or part of a larger project, our hardware and software terms apply.

Managed services

If you have a managed services agreement or a Statement of Work with us, our managed services terms apply.

Contracting with Highgate IT Ireland?

If your agreement is with Highgate IT Ireland Limited, these terms apply instead.

Not sure which applies?

Get in touch and we'll point you to the right one.