Managed IT services for UK legal and professional services firms

Cybersecurity, cloud, connectivity, and workplace technology for barristers’ chambers, solicitors, accountancies, consultancies, and creative or media firms. Audit-ready, multi-site, delivered through a single account director.

Trusted by legal & professional services firms across the UK:

WHAT WE DO FOR LEGAL & PROFESSIONAL SERVICES FIRMS

Six service pillars under one accountable relationship

Highgate provides managed IT services to UK legal and professional services firms. Our clients include barristers’ chambers, solicitors, chartered accountancies, consultancies, and creative or media businesses, organisations whose value sits in the knowledge they hold and the documents they produce.

We deliver cybersecurity, cloud and infrastructure, connectivity, and workplace technology under a single account director and a 24/7 UK-based service desk. Microsoft licensing is managed on a predictable annual basis. Hardware refreshes are delivered with white-glove Autopilot deployment and lease-based payment. Security posture is aligned to Cyber Essentials, ISO 27001 controls, and the specific regulatory frameworks of the SRA, ICAEW, ACCA, CIOT and other professional bodies.

The majority of our legal and professional services projects begin during a supplier review or following a security incident. The first phase is a structured assessment of your current IT setup, document workflows, and security posture, followed by a phased transition that maintains operations through the change.

KEY PRESSURES

Where legal & professional services typically needs IT investment

Document confidentiality and regulatory standing

Legal and professional services firms carry duties of confidentiality, privilege, and regulatory accountability that do not allow for IT shortcuts. Regulators including the SRA, ICAEW and ACCA expect demonstrable controls. We align your security posture to Cyber Essentials, ISO 27001, and your professional body’s specific frameworks, with documentation suitable for regulatory inspection.

Multi-site operations and mobile fee-earners

Many UK legal and professional services firms operate across multiple offices, with fee-earners moving between sites, courts, client offices and home. We run multi-site environments as a single service: one account director, one service desk, secure remote access on every device, and consistent matter access wherever the work is done.

Cyber risk to client confidentiality and partnership reputation

A cyber incident in a legal or professional services firm carries operational, reputational, and regulatory consequences, with the additional risk of partnership liability and client withdrawal. Our cybersecurity services cover identity and access management, endpoint protection, email security, and 24/7 SOC monitoring, with incident response plans aligned to your regulator’s reporting expectations.

Supplier accountability and predictable cost

Most of our legal and professional services clients moved to Highgate from a previous IT provider. The common pattern is a relationship that has become transactional, with poor responsiveness, opaque invoicing, and no consistent account ownership. We replace that with a single named account director, predictable annual Microsoft licensing, lease-based hardware refresh, and a single consolidated invoice across all services.

One trusted partner. Three business outcomes. Six service pillars.

Below is how each pillar applies to a legal or professional services firm.

Cybersecurity

Proactive defence against the threats that target your data, people, and matter records. Cyber Essentials, SOC-as-a-Service, human risk management, incident response, aligned to SRA, ICAEW, and other professional body expectations.

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Business resilience

Ensuring your firm can continue serving clients when systems, sites or staff are disrupted. Disaster recovery planning, backup-as-a-service, cyber incident exercising, business continuity assessment.

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Cloud & infrastructure

Modern, scalable infrastructure that reduces cost and complexity. Cloud assessment, migration, cost optimisation, multi-site consolidation, datacentre relocations.

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Managed services

Proactive, always-on management that keeps your IT running smoothly. 24/7 UK-based service desk, platform management, single-supplier accountability.

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Connectivity

Fast, reliable, secure connections between your offices, fee-earners and remote sites. SD-WAN, unified communications, SIP to Teams migration, mobile telephony.

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Workplace technology

Modern devices, platforms, and AI tools that empower your fee-earners to do their best work. Microsoft Modern Management, Microsoft 365, Teams voice, Copilot deployment.

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CERTIFIED AND ACCOUNTABLE

Certified to standards you can check

Highgate is certified to ISO 27001 for information security and ISO 9001 for quality management. We hold Cyber Essentials and Cyber Essentials Plus, the UK government-backed cyber security certifications. Each one of these is independently audited, not self-declared.

ISO/IEC 27001 certified
ISO 9001 certified
Cyber Essentials Plus certified

How Kings Chambers took back control of their technology

Industry: Legal (barristers' chambers)

Size: 50 employees

Location: 3 x UK offices

Client since: 2024

Kings Chambers

Kings Chambers is a well-established barristers' chambers working across three UK locations. Its previous IT provider had stopped keeping up: responses were slow, costs kept rising, and support quality varied week to week. Highgate reviewed the full estate, consolidated cloud, security and managed services under one relationship, and completed the provider switch with no interruption to service. Costs are now predictable, and the chambers gets strategic guidance in place of break-fix support.

'The difference in service with Highgate was clear from day one. They have quickly become a trusted partner and understand our business, support our goals, and ensure our IT is secure, efficient, and future-ready.'

Lewis Martin
Compliance Manager at Kings Chambers

‘Our user experience across the organisation has improved dramatically since we engaged with the Highgate and CNNECT teams. They were great to deal with and delivered against all expectations set out at the start of the project. We are looking forward to seeing how they can help us continue to provide great outcomes for Invicro.'

Imran Araf, IT Manager
Invicro

SPEAK TO OUR LEGAL & PROFESSIONAL SERVICES TEAM

Book a 30-minute IT review

A 30-minute call to understand your current IT setup, professional regulatory obligations, and supplier review timeline. We will come back with a quote and some initial ideas on where we can help.

Legal & professional services: frequently asked questions

How do you support SRA, ICAEW and other professional body requirements?

We align your security posture to Cyber Essentials, ISO 27001 controls and the framework your regulator applies, whether that is the SRA, ICAEW, ACCA or CIOT, with documentation suitable for regulatory inspection. When an incident does occur, response plans reflect your body’s reporting expectations.

Yes. Secure remote access is standard on every device we manage, with identity and access controls that follow the person rather than the desk. The aim is consistent, secure access to matters wherever the work is being done.

The switch is planned so nothing is exposed and nothing goes down. It starts with a structured assessment of your current environment and document workflows, followed by a phased transition. When Kings Chambers moved to us, service continuity was maintained throughout, with no interruption for members or staff.

Both. Kings Chambers, a 50-person set working across three UK locations, consolidated cloud, security and managed services with us in 2024. We also support solicitors, chartered accountancies and consultancies, so the shape of your practice does not need explaining from scratch.