Lifecycle Services

Managing IT lifecycle tasks can be time-consuming and distract your team from more strategic work. At Highgate, we take on that burden, offering support at any or every stage of the process, so you can focus on what matters most.

Restore, Reuse, Recycle

Safely disposing of IT equipment is not only crucial for the environment, but also for maintaining data security. Trust Highgate to manage your hardware's end-of-life stage responsibly. We securely collect, data wipe, and provide compliance certification for your old equipment. Whether it's reuse or recycling, we ensure ethical disposal practices.

Contact us to discover more about Highgate’s simple and efficient IT Asset Disposal (ITAD) services.

Preparation Services

We prepare your new devices so you don’t have to. From imaging and enrolment to asset tagging and screen protection, we ensure your devices are ready to go, delivered where and when you need them. Our preparation services support a wide range of client and enterprise hardware.

Deployment

Our experts provide comprehensive project management, conduct site surveys, and handle on-site installations. Whether you need full deployment or simple delivery and fulfilment support, we’re here to help with every aspect of your rollout.

Test & Repair Services

We offer a market-leading test and repair facility, with component-level repair capabilities across a broad range of hardware. Choose from multiple service level agreements (SLAs) tailored to your business needs.

Optimise & Maintain

Our advanced platforms give you valuable insights into your hardware, alerting you to potential issues before they arise—often resolving them before they impact your operations. We manage your warranties, provide extended warranty services, and offer comprehensive support desk services for troubleshooting. Let us handle your 1st, 2nd, and 3rd line support, as well as maintaining, updating, and securing your IT estate.

JML Starters & Leavers Services

Managing Joiners, Movers, and Leavers (JML) processes can be complex and time-consuming. Highgate offers comprehensive JML services to streamline these processes, ensuring that new starters are onboarded efficiently, movers are transitioned smoothly, and leavers are offboarded securely. Our services include account setup, access management, and data migration, ensuring that your IT environment remains secure and compliant throughout the employee lifecycle.

Get Support

We look forward to hearing from you.

Our Lifecycle Partners

We are proud to partner with some of the most reputable and innovative IT manufacturers in the world

Explore Our Services Portfolio

We offer more through our core eight technology pillars, designed to support you at every step of your digital transformation. Click on the solution you're looking for to learn more.

Competition T&Cs

1. This competition is operated by Highgate IT Solutions, whose registered office is at 124 City Road, London, EC1V 2NX (Company Number: 07260520) (the “Promoter”). This promotion is in no way sponsored, endorsed, administered by, or associated with LinkedIn.

2. The competition will run from 01/05/25 to 31/05/25. All entries must be submitted by no later than the closing date. Entries received after the closing date will be disqualified.

3. One winner will receive an Apple 11-inch iPad Air - all subject to availability.

4. To enter the competition, follow us on LinkedIn at Highgate IT Solutions and complete the entry form on our website using your business contact information only. By entering, you agree to receive relevant marketing communications from Highgate IT Solutions. You can unsubscribe at any time.

5. There is no entry fee and no purchase is necessary to enter the competition.

6. By submitting a competition entry you have agreed to accept and be bound by these Terms and Conditions.

7. This competition is open to UK residents aged 18 years or over only and who are not employed by or otherwise connected with the promoter.

8. Only one entry is permitted per person.

9. Any copyright in each entry will be owned by the promoter and you hereby assign such copyright to the promoter.

10. The winning entries will be selected at random. Prizes are subject to availability. No cash alternative or substitute to the prize will be offered. The Promoter does not accept any responsibility if a winner is not able to take up or use the prize. The prize is not transferable.

11. Each winner will be notified either in writing, by phone and/or by e-mail within 7 days of the closing date.

12. The promoter will make reasonable efforts to contact the winner. If the winner has not returned contact from the promoter in response to being notified or has not claimed their prize within 14 days of the closing date, then the winner will have forfeited the prize and an alternative winner may be selected.

13. The promoter will not be liable for a prize that does not reach the intended recipient for reasons beyond the promoter's reasonable control.

14. The promoter's decision is final on all matters and no correspondence will be entered into.

15. The promoter accepts no responsibility for any damage, loss, injury or disappointment of any kind suffered by any participant in entering the competition, including as a result of any participant winning or not winning the prize.

16. The promoter reserves the right to hold void, suspend, cancel, or amend this promotion.

17. The draw and these Terms and Conditions will be governed by English law and any disputes will be subject to the non-exclusive jurisdiction of the courts of England.

Your Personal Data

18. Information provided in each entry will be collected, stored and processed by the promoter for the purposes of managing, administering and promoting the prize draw. Further details regarding our use of your personal data are available in the Promoter's Privacy Notice.