Lifecycle Services

Managing IT lifecycle tasks can be time-consuming and distract your team from more strategic work. At Highgate, we take on that burden, offering support at any or every stage of the process, so you can focus on what matters most.

Restore, Reuse, Recycle

Safely disposing of IT equipment is not only crucial for the environment, but also for maintaining data security. Trust Highgate to manage your hardware's end-of-life stage responsibly. We securely collect, data wipe, and provide compliance certification for your old equipment. Whether it's reuse or recycling, we ensure ethical disposal practices.

Contact us to discover more about Highgate’s simple and efficient IT Asset Disposal (ITAD) services.

Preparation Services

We prepare your new devices so you don’t have to. From imaging and enrolment to asset tagging and screen protection, we ensure your devices are ready to go, delivered where and when you need them. Our preparation services support a wide range of client and enterprise hardware.

Deployment

Our experts provide comprehensive project management, conduct site surveys, and handle on-site installations. Whether you need full deployment or simple delivery and fulfilment support, we’re here to help with every aspect of your rollout.

Test & Repair Services

We offer a market-leading test and repair facility, with component-level repair capabilities across a broad range of hardware. Choose from multiple service level agreements (SLAs) tailored to your business needs.

Optimise & Maintain

Our advanced platforms give you valuable insights into your hardware, alerting you to potential issues before they arise—often resolving them before they impact your operations. We manage your warranties, provide extended warranty services, and offer comprehensive support desk services for troubleshooting. Let us handle your 1st, 2nd, and 3rd line support, as well as maintaining, updating, and securing your IT estate.

JML Starters & Leavers Services

Managing Joiners, Movers, and Leavers (JML) processes can be complex and time-consuming. Highgate offers comprehensive JML services to streamline these processes, ensuring that new starters are onboarded efficiently, movers are transitioned smoothly, and leavers are offboarded securely. Our services include account setup, access management, and data migration, ensuring that your IT environment remains secure and compliant throughout the employee lifecycle.

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We look forward to hearing from you.

Our Lifecycle Partners

We are proud to partner with some of the most reputable and innovative IT manufacturers in the world

Explore Our Services Portfolio

We offer more through our core eight technology pillars, designed to support you at every step of your digital transformation. Click on the solution you're looking for to learn more.