The IT partner businesses don't leave. From local councils to global brands, here's what 2,500+ clients say about working with Highgate.
Not every IT relationship is built the same. Aviagen – a global leader in agriculture and life sciences – came to Highgate after a frustrating experience with one of the UK's largest resellers. What they found was an account manager who felt less like a supplier contact and more like part of the team.
'We used to procure from one of the biggest resellers in the UK, however we always felt like we were just an account number. Since moving to Highgate, their approach has been refreshing. Our account manager is very approachable, responsive and a great communicator. He understands our business and contributes to our requirements and needs – an extension of the department.'
Head of IT, Aviagen | Global agriculture & life sciences
'We've been a customer of Highgate’s for several years now. The Highgate team are friendly and very helpful, they go above and beyond. We can rely on them if we need technical advice on products and solutions.'
IT department, London Borough of Hounslow | Local government
'We've been using Highgate IT Solutions for many years and they have always come though as our strongest provider, being able to deliver what we require. Our account manager is always there to provide us with the best solutions and assist with any complex situations we encounter.'
IT Procurement Lead, Southend Borough Council | Local government
'Highgate has been an exceptional partner for our organisation. Their support has delivered significant cost savings, but just as importantly, they’ve built a truly outstanding working relationship with us. Our account manager goes consistently goes above and beyond – his responsiveness, expertise and proactive approach make a real difference to our day-to-day operations. Quite simply, I couldn’t do my job without the support Highgate provides.'
IT Director, LET Education Trust | Education
'We've relied on Highgate for over 11 years and can't recommend them enough. Always excellent service, quick turnaround, going above and beyond. They take responsibility, resolve problems promptly, and never fail to impress.'
Operations Manager, Camden Market | Retail & leisure
'We are very happy with the service Highgate have always provided us and admire their professional way of working. Someone is always on hand to help and their approach is refreshing.'
IT Manager, Church's Shoes (Prada Group) | Luxury retail
'I order from Highgate frequently for all range of products. They’re always my go-to. Great account managers, excellent service and fantastic delivery on everything too.'
IT Procurement, Premier League | Sports & entertainment
'We always get the best service from Highgate. The nature of our business means we need to ship internationally and with this comes challenges. Highgate’s team have streamlined this process and made it efficient and simple for us.'
Head of Technology, Euro Garages | Fuel & convenience retail
'Ordering through Highgate is simple and we never feel pressured. We always hear back the same day and get quotes back quickly. Even through the pandemic, we got what we needed, including our weird and wonderful requests.'
IT Director, Quorn Foods | Food manufacturing
'Highgate are consistent, reliable, and our account manager is like a part of our own team. He’s always available, responsive, knowledgeable and provides competitive pricing without us having to constantly benchmark. We’d struggle without him.'
IT Technician, Fingertip Solutions Ltd | Professional services
'The difference in service with Highgate was clear from day one. They have quickly become a trusted partner and understand our business, support our goals, and ensure our IT is secure, efficient, and future-ready.'
Compliance Manager, Kings Chambers | Legal
'With other vendors you feel like just another number – with Highgate you feel like a real valued client. Invoicing, the vendor–client relationship, cost reduction: it’s improved across the board.'
IT Service Desk Manager, Mercer & Hole | Professional services (accountancy)
'We’ve been using Highgate for a number of years, and have found their breadth of knowledge and supplier network is second to none. Highgate will remain on my supplier list for a long time to come. I have no hesitation in recommending them.'
CTO, Policy Expert | Financial services & insurance
