Arctic Wolf runs security operations for more than 10,000 organisations worldwide, and is the partner behind Highgate's 24/7 security operations centre (SOC) service. Here is who Arctic Wolf are, and what they are focusing on right now.
Arctic Wolf was founded in 2012 with one stated mission, to end cyber risk. Rather than selling another tool for your team to watch, they run the watching themselves. Their platform analyses trillions of security events every week, and more than 1,000 security experts sit behind it.
That operating model is why Arctic Wolf sits on our featured partner list. Most of the organisations we work with have a small IT team, a growing list of security tools, and nobody whose job is to read the alerts at 3am. Arctic Wolf plugs into the tools you already run (200 or more integrations, from Microsoft 365 to your firewall) and puts a named team on the other end.
We are an Arctic Wolf partner (Silver), and Arctic Wolf is the service our own security team hands incidents to when a customer has been hit without cover in place. We have seen what it does when it matters.
– Founded 2012, headquartered in Minnesota, with a European SOC in Frankfurt and EMEA headquarters in Newcastle
– Protects 10,000 or more organisations, backed by 1,000 or more security experts
– Open platform that connects to 200 or more existing security and IT tools
– Currently promoting: Aurora Managed Detection and Response, its 24/7 monitoring and response service
Managed detection and response (MDR) is a security operations centre you subscribe to instead of build. Arctic Wolf collects the signals from your endpoints, network, cloud services, and identity systems, works out which ones are real attacks, and tells you what to do about them, at any hour. In practice, it changes three things.
Firewall logs, Microsoft 365 sign-ins, endpoint activity, and cloud events land in one place. An odd login followed by an odd download gets read as one story.
Arctic Wolf sets out to detect and investigate critical events within five minutes, then contacts you and runs the response plan you agreed in advance.
Your Concierge Security Team knows your environment. They triage alerts, prioritise patching, help with remediation, produce the reports your auditors ask for, and give you a plan to get better over time.
Arctic Wolf's triage team monitors your environment every hour of the year. The Arctic Wolf Agent covers endpoints, and it also reads from the endpoint protection you already have.
A named point of contact for everything Arctic Wolf does for you. Regular security posture reviews turn what the platform sees into a short list of actions, ranked by risk.
Arctic Wolf backs its service with up to $3 million (USD) of financial assistance for cyber incidents, at no extra cost, subject to its terms.
MDR is the centre of the service, but Arctic Wolf also offers managed risk (vulnerability management), security awareness training, and incident response. We scope whichever combination your estate needs.
Arctic Wolf runs the SOC. We make sure it is the right fit, get it live without disrupting your team, and stay accountable for it as part of your wider IT relationship with us.
We map the service to your estate, your existing tools, and the frameworks you answer to, from Cyber Essentials to ISO 27001, so nobody pays for coverage they will never use.
Log sources connected, the Arctic Wolf Agent rolled out through the management tools you already run, and response plans agreed before go-live. Your users should not notice a thing.
Your Highgate account manager stays in the loop on every posture review. Because we also run your infrastructure, licensing, and devices, the fixes Arctic Wolf recommends actually get done.
Arctic Wolf is a subscription based on the size of your estate, with no hardware to buy. We will set the figure alongside what the alternative would cost you: analysts, tooling, and 24-hour cover done in-house.
No. Arctic Wolf is built to read from what you already have, including your current endpoint protection and firewall. Where a tool is not earning its keep, the posture reviews will tell you.
Tell us a little about your organisation and one of our team will come back to you to set out how we would approach it.
