Workplace technology services for UK businesses
The devices, platforms and AI tools your people use, managed across the whole employee lifecycle. We run as an all-remote business, so equipping people wherever they work is how we operate, not something we bolt on.
The workplace technology problems limiting your team
Outdated devices slow people down. Ageing laptops and peripherals frustrate users and drag on productivity, and the cost shows up in lost time rather than on an invoice.
Onboarding and offboarding eat into IT time. Specifying, building and shipping a device for every new starter, then recovering it cleanly when someone leaves, is repetitive work that pulls your team away from the projects that move the business forward.
Hybrid working exposed the gaps. When people work from anywhere, getting the right kit to the right person, set up and secure, is harder than it was when everyone sat in one building.
AI is on the table, but governance isn't. Microsoft Copilot can save your people hours a week, but only when it is deployed deliberately and governed so sensitive data stays where it should.
Technology managed across the employee lifecycle
We look after the technology your people use from their first day to their last, and each device from the moment it is ordered to the moment it is retired. Because we run as an all-remote business ourselves, getting a device staged, configured and delivered ready for someone's first morning is not something we bolt on. It is how we work.
Joiners. Devices specified, staged, configured to your build and delivered ready to use, so new starters are productive on day one wherever they are based..
Movers. Access, permissions and equipment realigned as people change roles, so nothing is left over-provisioned or forgotten.
Leavers. Accounts disabled, devices recovered and data protected, handled promptly so security gaps don't open when someone moves on.
End of life. Secure data destruction with certification, then reuse, remarketing or responsible recycling, with the reporting you need for GDPR and your sustainability goals.
Our workplace technology services
Device-as-a-Service (DaaS)
Fixed monthly costs for devices, support and lifecycle management
Virtual & cloud desktop
ecure access to applications and data from any device, anywhere.
Microsoft Modern Management
Autopilot, Intune and Endpoint Manager for zero-touch deployment.
Microsoft 365 deployment
Migrate to or optimise M365 for collaboration and productivity.
AI-powered productivity (Copilot)
Deploy and govern Microsoft Copilot to put AI to work safely.
Device procurement & deployment
Spec, source and roll out laptops, desktops and peripherals.
JML (joiners, movers, leavers)
Onboarding and offboarding with provisioning handled for you.
Asset disposal (ITAD)
Secure data destruction, reuse, recycling and sustainability reporting.
Who we help
Workplace technology across every sector. Three where our experience runs deepest:
From staff laptops to shared teaching technology, education estates are among the most complex to manage. We help colleges and trusts standardise their fleet, simplify lifecycle management, and make sure every user has what they need wherever they are working.
Fee-earners cannot afford to wait for kit or fight with their tools. We get new joiners equipped and productive quickly, keep the technology consistent across offices and home setups, and recover devices cleanly when people move on.
Regulated firms need a device estate that is consistent, secure and auditable. We standardise the fleet, manage it through Intune and Autopilot, and keep onboarding and offboarding tight, so compliance is built into the process rather than chased after the fact.
Our workplace technology partners
Case studies
How a top 50 accountancy firm consolidated its IT across four offices
Professional services • London
'What sets Highgate apart is the relationship. They treat us as the complex business we are: responsive, fairly priced, and genuinely invested in getting it right.'
– Tom Luknar, IT Manager at Mercer & Hole
How Invicro unified its Microsoft 365 environment across two continents in a single weekend
Pharmaceutical research • UK & USA
'Our user experience across the organisation has improved dramatically since we engaged with the Highgate and CNNECT teams.'
– Imran Araf, IT Manager at Invicro
Why Fingertip Solutions stopped benchmarking – and started trusting
IT consultancy • Oldham
'Highgate are consistent, reliable, and our account manager Mike Hinchliffe is like a part of our own team. We'd struggle without him.'
– Austin Pass, Managing Director at Fingertip Solutions
How LET Education Trust got an IT partner that finally picked up the phone
Education • East Lancashire
'These projects would not have been possible without the support of Mike and Highgate. I couldn't do my job without them.'
– David Hazari, Director of IT & Operations at LET Education Trust
More coming soon
Case studies across manufacturing, retail, financial services and more are in progress.
Workplace technology news
Frequently asked questions
How quickly can you get a new starter set up?
Once your build standard is agreed, a new starter’s device is specified, configured and shipped ready to switch on, wherever they are based. Because we are all-remote ourselves, getting equipped kit to someone’s door on day one is routine for us, not a special request. For businesses hiring at pace, that consistency is the difference between a productive first morning and a week of workarounds.
What's included in Device-as-a-Service?
Everything your business needs to put a device in someone’s hands and keep it there, for a single, predictable monthly cost: specification and procurement, configuration to your standard build, deployment to the user, in-life support for the duration of the contract, and secure data wiping and responsible disposal at end of life. No surprise refresh costs, no capital expenditure conversations, and no devices sitting in a cupboard because nobody arranged collection.
How does Microsoft Copilot improve productivity?
Copilot works across the Microsoft 365 applications your team already uses, summarising long email threads, drafting documents from a brief, generating meeting notes, and surfacing information from across your Microsoft environment without manual searching. The time savings are real, but the bigger opportunity is what your people do with that time. The organisations seeing the strongest return deploy Copilot deliberately, identify the workflows where it adds most value, train their teams, and govern it properly so sensitive data stays where it should. We help with all of that, not just the technical deployment.
Can you support both Windows and Mac environments?
Yes, and for many of our clients a mixed fleet is the norm. We manage Windows devices through Microsoft Intune and Mac devices through Jamf, giving your IT team a consistent experience across both. Security policies, application deployment and device compliance are enforced uniformly, so a mixed estate doesn’t mean a fragmented or harder-to-secure one.
What happens to our data when devices are retired?
Every retired device goes through a secure data wiping process that meets current data protection standards before it leaves your control. We provide certification of destruction for every device processed, giving you the audit trail you need for GDPR and internal governance. Where devices still have usable life, we explore reuse and remarketing; where they don’t, disposal follows responsible recycling standards. Nothing is written off to landfill, and nothing leaves with your data on it.
Do you help with the network our devices and platforms rely on?
Yes. Devices and software are only as good as the network they run on. We design your connectivity and workplace technology together, so there are no weak links between your people, their tools and your systems.